Open Consultation on Reforming Consumer Advocacy in Telecoms

07 August 2019

This consultation seeks views on options to improve the provision of consumer advocacy in the telecoms sector, by appointing a well-resourced independent body to:

  • Provide direct support and advice to consumers, particularly the most vulnerable;
  • Conduct more research to better understand and highlight where the consumer experience can be improved; and
  • Better represent consumers in key public debates in relation to digital infrastructure.

To take part in the survey follow this link:

https://www.gov.uk/government/consultations/open-consultation-on-reforming-consumer-advocacy-in-telecoms

The consultation closes on 14th October 2019

Further News


Read more news from around East Sussex.

Swift - Women in Business

20 September 2019

Next steps survey

eSussex project news September 2019

16 September 2019

Contract 3 update

Take-up of Superfast Fibre Broadband increases

22 August 2019

 Latest Countywide take-up figures

eSussex project news

eSussex project news

Contract 3 update

Open Consultation on Reforming Consumer Advocacy in Telecoms

Open Consultation on Reforming Consumer Advocacy in Telecoms

Government survey on appointment of a telecoms advocate is open to all

Rural Gigabit Connectivity

Rural Gigabit Connectivity

The Government launches its  Rural Gigabit Connectivity programme aimed at some of the hardest-to-reach places in the UK