This consultation seeks views on options to improve the provision of consumer advocacy in the telecoms sector, by appointing a well-resourced independent body to:
- Provide direct support and advice to consumers, particularly the most vulnerable;
- Conduct more research to better understand and highlight where the consumer experience can be improved; and
- Better represent consumers in key public debates in relation to digital infrastructure.
To take part in the survey follow this link:
The consultation closes on 14th October 2019